06 Nov Your customer service easy button
Having done my unintentional reenactment of Bill Murray, Caddyshack, and gopher holes, I found myself hobbling into a local emergency clinic with a severely sprained ankle (yes, the one that turned out to be fractured.) I was struck by a simple sign that made my life so much easier that morning. Even though it was not a long wait, it was still a productive wait. Not only did this clinic have free Wi-Fi, but it was also simple to access as well as high-speed. You know the clinic has Internet access anyway – and they took it one step further by offering it to their customers AND making it easy to find. It may cost the company a few extra dollars a month, but the next time I step in a gopher hole, I know exactly where I am taking my ankle and dollars. Thanks First Choice ER South Shore Harbour.
I’m alright, nobody worry ’bout me! (Thanks Kenny Loggins.)
‘Tis the season to start thinking about client and employee gifts. Want something easy to order, simple to send, and guaranteed to make everyone happy? Give an Amazon.com Gift Card. I watched a meeting planner draw for door prizes yesterday and the Amazon Gift Cards were the biggest hit. Make everyone happy this holiday season – including yourself!