Are you in the Happy Loop? Are you making the Happy Loop possible for your customers and clients? Love this ad from UPS - a happy customer makes your business run all around your entrepreneurial success loop. The mistake so many sole proprietors and companies (large...

Earlier this year, YDST CEO and founder Dayna Steele spoke to the ACCE 2013 Customer Service Conference in Seattle. She talked about a recent customer service experience at Walt Disney World in Orlando.  Listen to the power of YES. Watch the short video here....

Ellen DeGeneres delivered the commencement address to the 2009 "Katrina Class" of Tulane University. A brilliant speech (and dance) everyone should see and take to heart. Be yourself, know yourself, love yourself, and allow yourself to be happy. You deserve it.  ...

Academy Award winning actor Kevin Spacey defined customer service recently at the Edinburgh Television Festival with his keynote speech on Netflix's House of Cards. It may not be what his intentions were but that is exactly what he did. Take the time to watch this edited...

Ashton Kutcher took his Teen Choice Award acceptance speech as an opportunity to highlight the benefits of hard work. Kutcher is known for his portrayal of Michael Kelso in the Fox sitcom That '70s Show. He also created, produced, and hosted Punk'd and had lead roles in the Hollywood films Jobs, Dude, Where's My Car?, Just...

Guitarist Earl Slick talks to Dayna Steele prior to his opening act gig with the New York Dolls for Mötley Crüe at Houston's Toyota Center. Here is what Slick had to say about success and his longevity in the business. Click to watch the video. *What do you...