Pretend you have had a catastrophic event, like a hurricane, and have to throw out a good fourth of your stuff. Or, pretend you have passed away and someone has to go through and clean out your stuff. What sort of job would they have...

The people who succeed are the ones who take the first step. More often than not, success takes very little effort, something like just one phone call. It's the 'just do it' part most avoid for a variety of reasons - frightened, unorganized, apathetic, self-centered....

Make it easy for customers to give you money, use your service, buy your product. It is always about how the customer consumes not how a business wants a customer to consume. Our daily tips are for success in business and life. Sometimes it is a specific...

Put your phone down and talk to a stranger. This happens. Stopping for a quick lunch at a nearby restaurant after a speech in Silver Spring, Maryland a few weeks ago, five young women sat at the table next to me. They settled in, ordered...

Hope you had a great Thanksgiving - recovering nicely from the gravy coma on this end. As Cyber Monday looms ahead of us, it seemed a good day to revisit one of the original tips from 101 Ways to Rock Your World: Everyday Activities for...

We celebrate Thanksgiving this week in the USA. Many of us will be loading up suitcases full of things we really don't need to take, trying to cram them into overhead bins and under seats with no leg room. That is not the flight attendant's...