You have made contact. You have gotten your foot in the door as well as your email opened, read, and replied to. You have established the beginning of what hopefully will be a long and fruitful relationship. And, then you wait. And wait. And wait....

During a recent hotel stay, we were away from the room all day and returned late in the afternoon to rooms that had not yet been cleaned. I called the front desk to make sure there wasn’t a problem and was assured someone would be...

Award-winning entertainer Tina Fey was recently asked the secret to her work ethic. She replied, "I carry a notebook and boycott social media." On a recent visit to a large tech company in Silicon Valley, I glanced into a conference room. Everyone had their heads down, glued...

Always thank anyone who sends you business. Always. No exceptions. I love the employees and the service from Geek Window Cleaning in Houston. Every time I refer a customer to their company or write an online review, I receive a small gift card of some kind. The...

From the latest U.S. Jobs Report: the unemployment rate fell to 6.1% in June, the lowest level since September 2008. If you (or someone you know) were not one of the 288,000 positions added, let’s make sure you have some basics covered and make this happen: Read...

If there is something you want or need, speak up and ask for it. YDST says that again and again. 10 Habits of People Who Follow Their Dreams is going viral on Facebook. It is a great piece and anyone who wants to succeed at...