Over the next two weeks, there will be family gatherings, parties, events, celebrations, and more. Take this as an opportunity to listen. Stop talking, put your phone down, turn the screens off for a while - and just listen over the holidays. (Share that!) That...

Don't ask someone to fax you something. Just don't. It makes you appear as if you don't keep up with technology. However, no matter how hard you try, there are still some organizations that will require you to fax information - our friends at the IRS as well...

Good morning big, giant corporate America. Because you have labeled me as an "influencer," I am speaking up to say loudly: take care of ALL your customers. I am writing this tip for the people who can't get any resolution, who can't influence you, who don't scare you...

The scams started early this morning. 'Tis the season. This time of year, scams and spams seem to multiply daily. Be on alert for emails and calls looking for your login information, credit card information, any sort of personal information. I got one this morning...

Facebook is rolling out a search feature this week. Did you see a great Facebook post recently and now you can't find it? You've scrolled and scrolled? Something funny or an article you wanted to read? You can now search old posts using keywords. I tried...

Put your phone down and talk to a stranger. This happens. Stopping for a quick lunch at a nearby restaurant after a speech in Silver Spring, Maryland a few weeks ago, five young women sat at the table next to me. They settled in, ordered...