Don't sign people up for things without their permission - your Facebook group, your email list, and more. Do not add anyone to your Facebook group without permission. If you want someone in a group, send them a private invitation. If they want to join...

If you are not learning something from everyone you speak to, you are talking too much. Everyone has a story. Everyone has information. Even when we ask someone a specific question, we tend to hear only half the answer. Every single person you speak to today...

When speaking with another person or on camera, stop nodding your head up and down - and making faces. That's advice I've given for years in crisis communication and media training for executives. Watch TV interviews, the current crop of candidates, or the people you...

Look up "helping others helps you live longer" and you will find countless articles and studies supporting that fact. Helping others gives you a purpose, a reason to get up and get going in the morning. Helping others makes you smile and feel good. Helping others brings...

Check ALL the emails on your website and make sure they work. Or the customer or potential client (me) will go elsewhere. I tried to reach a local women's shelter over the weekend to set up a free computer center for the women and children they serve....

If you need to ask for money, be very clear as to the amount you need and for what. When I am not wearing my consultant/speaker/writer hat, I have on my wife/mom/school booster club hat. Currently, I'm raising money for a small, cash-challenged senior class of...