When composing a really important email, enter the recipient's address in the TO box last - after you have checked everything. It is way too easy to accidentally hit the SEND button with a less than perfect message zipping through cyberspace at warp speed - saying something you didn't intend to...

Check ALL the emails on your website and make sure they work. Or the customer or potential client (me) will go elsewhere. I tried to reach a local women's shelter over the weekend to set up a free computer center for the women and children they serve....

You sent an email. You really want to know if someone read your email. You really need to know before you call. You really don't want to bother anyone if they have read it. You've been here. You know it. Check out Sidekick - a new...

Talking to a close friend the other day, I mentioned she could Bcc me on a matter and I could advise since no one would see I was included on the email. Her reply, "What are you talking about?" This is a young, professional, educated,...

So sorry it took me so long to get back with you. I never check my email. What? If you don't check your email, don't put your email address on your card or website. Period. Or at least tell people to not send you any email...

Yesterday's tip, Do NOT Reply All, brought out the loud cries for help in eliminating its evil twin - the group text. Many people do this without realizing everyone in the group will be texted every time someone replies. Best rule of thumb - don't group text. If...