I went online to return a pair of tights to Zappos.com (received pink, yuk, had ordered black). The return was smooth and completed online within a few minutes (as always). A customer service email arrived a few minutes later: As a superhero myself, I know...

The difference between rock stars and one-hit-wonders is that rock stars know the work is never done. While everyone else celebrates that number one hit, the rock star has to be thinking ahead to the next song and already working on it. Successful people are...

When you hear the name Shaun White, most think of an Olympic gold medalist, gnarly, snowboard slang talking, red-headed dude. Think again. Shaun White is a multi-million dollar entrepreneur with a plan. From a recent New York Times piece: White approaches his entrepreneurialism the way...

Ran into a longtime friend at lunch yesterday. She asked for advice on buying a new laptop. Her dilemma? Many of the new units no longer have a disc drive or Ethernet port. Recently, several publicists have sent me DVDs and CDs. There isn't a...

At least once today, someone will ask you how you are. Maybe dozens of people will ask you how you are. Each time, no matter how many times someone says, “How are you?” - answer in the positive - “I am great. And you?” I’ve spent...

Learn to shut down and recharge: Next week is our school district's Spring Break. There will be no daily success tips, no top tips, no products to buy, no book recommendations, no videos to watch, no articles to read, and no success-focused social media posts....