This four-step mantra is the ultimate key to success. Call, stalk, email, repeat. And, by stalk, we mean research, do your homework and follow-up. In any career, communication skills are essential, but even more important than the initial outreach is the follow-up.  You can sit at your desk sending...

Talking to a close friend the other day, I mentioned she could Bcc me on a matter and I could advise since no one would see I was included on the email. Her reply, "What are you talking about?" This is a young, professional, educated,...

If you see something that needs to be done, do it. Yes, it is that simple to create your own success. See a need, fill it. You start to gain a reputation as a self-starter, a go-to person, a fixer, the expert - all kinds of...

If you are running Windows 8.1, Windows Phone 8.1, or Windows 7, the upgrade to Windows 10 is free for an entire year. As your technology ambassador, I was excited at first to hear about the new OS but not without a bit of skepticism....

Listen to your customers. Listen to your life partner. Listen to your kids. Listen to strangers. At any given time, someone is trying to communicate something to someone. If you would just stop and listen, you would be amazed what you will hear - and...

Could you be productive and successful without your phone? Probably not. But let me ask this - how often do you clean your phone? The woman in the bathroom stall next to me at the Newark airport is talking on her phone. I watch other women and...