Just took delivery on the new $49.99 Amazon Fire tablet. Not as good as a laptop but better than a phone - or nothing at all. We provide technology to high school students in need. Could you be successful without a computer? Could you do...

If you have been in business for any length of time, it is likely that you have at least one customer transaction that was less than perfect. A bad review across online channels today can potentially cause a lot of harm. Best practices indicate that...

The term posse derives not from old Western movies but from the Latin posse comitatūs meaning power of the community. Thanks to amazing speaker Jason Lauritsen for this trivia nugget. Look around today. Who is in your posse? Do you have a posse? Are these people...

If you reply to a group text, you are not replying to the sender but rather to everyone in the group. Be careful, it looks like you are replying to just the sender. Got another one of these that went on and on yesterday - getting...

Start or do something today that will make you look back proudly in 25 years. Start a new business, take a new job, write that book, release that crazy product, begin that absurd idea, blow everything off and spend the day with your family making...

The more time a customer waits for you, the more marketing time you waste. There are just times you can't get around some waiting time - a doctor's office, a restaurant, you're tied up on a phone call or finishing another meeting. Whatever the case...