01 Oct How to create loyal customers (and friends)
Let your best customers know how you really feel. Any chance you get to WOW a customer, take it. Sometimes all it takes is something as simple as a smile or a quick handwritten note. Wonder Husband spends a great deal of time on United Airlines. The pilot handed him this business card with a note on the back as he left the plane on his last trip. Airlines aren’t the best these days with customer service – this one simple memorable gesture makes up for a lot of that.
Also read: Is this your customer service?
Write someone a note today and tell them how much you care …. business or personal.
Chief Tipster Dayna Steele
Click here to have Dayna speak at your next event
If United Airlines really loved me, they would put one of these under every seat. I used a DeskCycle picture in a recent tip. The company sent me one the next week (that’s a WOW). I have used it ever since. It really works and I get some exercise while sitting at my desk writing tips, books, being sucked into Facebook for hours, etc. See DeskCycle here on Amazon. Love, love mine!